An in-depth analysis of how Decentro is enabling Shareplay’s collection capabilities, boosting payment rates, and reducing drop offs.
How Decentro Helped Shareplay Simplify Sports Facility Bookings
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The sports industry is flourishing in India and closed in on a market size worth Rs 142 billion in 2022.
However, one can argue that the Sports Tech sector here is still in its infancy but is rapidly expanding. Much of this expansion can be attributed to the introduction of booking platforms (sports facilities), fan engagement platforms, e-sports, and fantasy leagues.
Speaking strictly from a sports facilities and infrastructure perspective, Sports infrastructure in India has come a long way in recent years. Opportunities worth $2.2 Bn are available in the Sports Infrastructure Sector.
The private sector has also recently invested in the country’s sports infrastructure. Many private organizations are setting up sports academies and centres to promote sports at the grassroots level.
One such player is our customer Shareplay, an online platform for booking sports playgrounds, courts, turfs and venues in the neighbourhood, with the ethos of bringing people together to play sports.
Let’s see how
What is Shareplay?
Shareplay is an online platform that simplifies sports coaching and venue booking for sports academies, schools, and individual players. The platform offers:
- Sports Coaching Management: Efficiently manage sports coaching operations.
- Venue Booking: Streamline booking for schools, venues, and tournaments.
- User Engagement: Enable users to book grounds, courts, and turfs, and learn or play sports at reputed academies.
What were Shareplay’s Challenges?
Businesses handling high-volume payments often grapple with the following:
- Collections: Struggles with facilitating seamless fund collection and reducing transaction failures.
- Reconciliation: Complexities in managing and reconciling transactions across various touchpoints.
Shareplay faced challenges in managing large-volume payments and ensuring a seamless user experience when booking and managing sports facilities.
How did Decentro empower Shareplay?
To enable the collection leg of the operations, Shareplay needed a banking and infrastructure partner who understood the complexities of the heavily regulated finance sector and helped streamline its re-collection services, ensuring transparency and control while maintaining transaction speed.
Decentro’s enhanced payment stack, Flow 2.0, centred around UPI Collections enabled it to offer a smooth payment flow and remove any reconciliation hassle.
- Swift Collections: Facilitated smoother UPI collections with higher success rates.
- Seamless Payouts: Enabled efficient disbursements to coach institutions post-commission deduction.
“Shareplay is more than just facilitators of sporting spaces and academies. We aim to play a pivotal role in the growth and development of someone’s sporting journey right from Day 1, and we need a fintech partner who will enable our vision at scale. Our partnership with Decentro empowers our customers to use digital payments securely and offers convenience, transparency, and flexibility.”
Shyam Sundar, CEO of Shareplay
Noteworthy Results of this Integration
Decentro’s robust APIs have allowed Shareplay to achieve the following results
- 23%+ Higher Payment Success Rates: Multiple payment modes with higher reliability across UPI and bank transfers.
- 85% Lower Drop-Offs: Improved customer retention and satisfaction.
- Scalability and Efficiency: Achieved a 97% success rate in payouts and reduced collection costs, allowing for scalable operations.
- Over INR 2.14 Cr processed to date
- 10X faster integration timelines
- Decentro’s multi-channel customer support for any problem resolution
Conclusion
With Decentro’s robust payment infrastructure, Shareplay significantly enhanced its payment stack and operational capabilities. This partnership reduced customer drop-offs and improved overall efficiency and success rates, positioning Shareplay for sustained growth and success in the sports facility and infrastructure space.
Ready to Empower the Future of Transactions with Decentro?
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